Orders & Delivery
It is possible to place orders at any time, 24 hours a day, every day of the week.
To make purchases through our website you can create a customer account and place an order online. Once you have issued the order, our system will automatically reply to the provided address confirming that your order has been registered. Our customer service team will process the order. First orders can only be shipped after receipt of the payment.
We offer various payment methods via PayPal or bank transfer; the bank details are stated on our invoices. Our order confirmations state the terms of payment and the total amount. All prices are ex-works and shipping costs are calculated according to the shipping carriers (GLS/Schenker) and the weight of your order.
Delivery time is between 4 and 5 working days.
Knapp GmbH is not liable for non-delivery or delays in delivery.
For any questions please do not hesitate to contact our sales team. Our team of experts is always at your disposal. Download our GTC.
From now on you can also pay with PayPal! Within the order confirmation you will get notified of the shipping and payment options, so you can easily pay via this link:
https://paypal.me/KnappGmbH